Política de reembolso

We are committed to ensuring your satisfaction with every purchase. To facilitate a smooth return process, please review the following policy guidelines carefully.

Eligibility for Returns

To qualify for a return, items must meet the following conditions:

• The product must be unused and in the exact same condition as when you received it.
• All original packaging, tags, and accessories must be retained and included with the return.

Return Timeframe

You have 30 days from the date of delivery to initiate a return request. Requests submitted after this period may not be accepted.

How to Initiate a Return

Please send an email to fwpwmwnlv@outlook.com to obtain the return address and further instructions. Our customer service team will guide you through the necessary steps to ensure your return is processed correctly.

Refund Processing

Once we receive your returned item and verify its condition, we will process your refund within 7 to 14 business days. The refund will be issued to the original method of payment used for the purchase.

If you have any questions or require assistance, please do not hesitate to contact us at the email address provided above.